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Introductory Narrative Sales Technique For Sales Service

 
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Introductory Narrative Sales Technique For Sales Service
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勘や相手の情に頼った営業に、顧客の「語り(ナラティブ)」を引き出す技術を付け加えると、営業マンも顧客も笑顔になれます! 本書では難解に取られがちなナラティブについて、図や例示を多用することで、簡潔かつ分かりやすく解説しています。質問等を通じて仕事観や人生観を語ってもらうこと(あるいは自ら語ること)が、お互いの「本当のニーズ」を明確化していきます。どんな質問が効果的か、詳しくは本書にてご確認ください。顧客との人間関係の理解・実践に、あるいは営業・接客担当者自身の生きがい・やりがいの整理に、ぜひご活用ください。


Details:
rank:
price: $4.92
bound: 21 pages
publisher:
lang: Japanese
asin: B0719SLM5Y
isbn:
weight:
filesize: 569 KB



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